I would really like to especially acknowledge and thank so much Sonia Gray for her professionalism and outstanding brilliant customer service and amazing attention to detail through every step of the way in purchasing my beautiful property that I absolutely love so much!
I truly appreciate Sonia’s great communication, knowledge, expert advice, guidance and support throughout the whole experience and process of buying a property!
I am very grateful to Sonia for being such an honest and beautiful and amazing lady but also honestly the best and most honest and reliable and punctual Real Estate Agent I have ever met and dealt with!
Thank you so very much again Sonia for all of your outstanding customer service and care every step of the way with the purchase of my beautiful new property!
Chantelle Sutherland, 26 Jul 2020
Great stuff.
Sonia is very professional and approachable. Very happy.
Mick Reid, 19 Jul 2020
Above and beyond
Sonia is very kind, patient and is consistently quick in her responses.
She genuinely seems excited for her clients, beyond that of just having done her job.
My partner and I were almost ready to give up trying to buy, but Sonia helped us achieve our dream and we are forever grateful!
Crystal Lynch, 02 Jul 2020
Excellent and efficient
Sonia always responded in a timely matter making the buying experience easy. She was well informed about the property. Trustworthy estate agent. Would recommend if buying or selling.
Madeline, 09 Jun 2020
Home purchase
Sonia was an absolute pleasure to deal with I can’t thank her enough for her help
Tyson Paterson, 11 May 2020
Purchase of a property
Sonia was wonderful! She was great to communicate with, always had quick responses and made the whole process of purchasing the property a breeze! Thank you Sonia! I really appreciate it!
Lulu-Al Hundeidi, 23 Apr 2020
Pitfield Scarsdale Rd Newtown
I have nothing but good things to say about Sonia.
She has gone above & beyond, helping with the purchase of my in-laws new house, their first move for 35+ years. She has demonstrated great social skills, excellent customer service & great with communication, nothing was ever too much trouble, always answered or returned calls & texts quickly. The purchase has been very smooth, everything has fallen into place, stress free!
Wonderful agent to deal with.
I would highly recommend Sonia & Once Agency Ballarat
Hilda and Carl, 06 Mar 2020
Very happy vendor
Sonia sold our property prior to going to market, for a better price than we were expecting. She’s been very supportive through the process with nothing being too much trouble. Highly recommended to anyone! Thanks Sonia
Letitia Smith, 27 Feb 2020
Sonia set up a special opening time for me as I was traveling from Melbourne. She answered my questions with professionalism and allowed me to stay as long as I needed to have a thorough inspection. I made an offer and it was accepted within 2 hours. I couldn’t be happier.
Jenny P, 20 Feb 2020
Sonia took over from an estate agent that had my house for 6 months . She sold my house within a week and for exactly what I needed. She is motivated professional empathetic and an absolute legend . Wish I had known her 6 months ago - would have saved myself a lot of tears and anguish. I cannot praise her selling skills high enough. Sonia - Thankyou from the bottom of my heart - you are amazing.
Karen Fleming, 15 Feb 2020
Sonia was a fantastic agent having an excellent knowledge of the local market and a genuine and keen interest in selling our home
Scott Delarue, 14 Feb 2020
Sonia was great! Since the start she did not waste a minute and had a check list of what was good and what needed to be fixed to achieve the objective. Replied inmediately and had everything on time. There was no reason why not to think the property was sold in 3 days, since eveything was perfect since the begining. Thanks Sonia! Recommeded you all the way!
Jose S Borsotti, 14 Feb 2020
I cannot thank Sonia enough, for not only selling my in-laws house prior to it going to market, but also finding them their forever (downsized) home prior to it going to market. Nothing was too much trouble, you made it such a simple process. Thanks again Sonia, I can’t recommend you high enough. Very happy vendor and buyer.
Teash, 28 Jan 2020
Knowledgeable
Sonia sold me the place without me even needing an inspection - that's how knowledgeable she was about the place and suburb.
B, 23 Jan 2020
Helpful and Convenient
Very friendly, knowledgeable. Got back to us very quickly with any questions or offers we made. Would highly recommend Sonia
Brett, 11 Oct 2019
Sonia has sold a property before for me with excellent results. This was the reason that I used her
Sonia is a very capable agent with good experience and a great personality. Very easy to work with and always well organised. Follows through with all promises and has excellent time keeping. I would always use her again if needed.
Bruce, 19 Sep 2019
Great agent and great team - I honestly couldn't rate Sonia highly enough, she was absolutely wonderful to deal with during my experience of buying my first home. If I had any questions at all (which was alot), Sonia would not hesitate in answering and was always quick to give me a response whether it by phone, text or email. She was also amazing at keeping me relatively calm during some stressful moments with my building inspector and conveyancer! Thank-you Sonia for all that you have done for me with buying my first home.
Sarah Beaton, 22 Jul 2019
Sonia made the whole process from open house to settlement so easy and a great experience. Will definitely use Sonia again for selling or buying of properties in the future. Have already recommended Sonia to a number of friends.
Micky Kerry, 16 Jul 2019
Sonia is a true professional! - Sonia made selling my Mother's house after her passing, a smooth and easy process! She showed true compassion and professionalism, and was more than happy to answer any questions, at any time. I can highly recommend Sonia :)
Penny Murdoch, 12 Jul 2019
Amazing Agent of the Utmost Integrity
I simply cannot recommend Sonia more highly. She is the MOST professional, honest and knowledgeable agent I have ever dealt with. As a property investor I have dealt with many agents over the years. Sonia brings a breath of fresh air into the industry. I wish her all the very best in what will most certainly be a wonderfully successful career. Thank you Sonia!
Property Investor, 11 Dec 2018
Wonderful agent
Thank you sooo much Sonia and Shani!! Another wonderful successful sale with Sonia. We have now sold 3 properties with Sonia and she is always such a pleasure to work with! It's so nice to have such a hard working friendly agent who only wants the best for us!
Thank you again for you amazing work.
Bianca Peart, 05 Dec 2018
Done and Dusted
No messing around, Sonia and Shani were true to their word, listened to what we wanted to do, respected our plans and made it happen.... after one open house! We got the settlement terms we were after which was critical to our move. Excellent experience.
Samantha Elshaug, 01 Oct 2018
The Best!!
Sonia was absolutely fantastic throughout the whole sale of our property, she went above and beyond to get us the best possible price she could, and she done just that, she got us more then we could have hoped for! Absolutely stoked with her negotiation skills and her communication skills are top notch as well. she also knows her market extremely well. We cannot recommend her and Shani enough.
Scott Le Marshall, 20 Aug 2018
Great Agent!
Sonia Gray was the selling agent for both of my Ballarat properties.
Sonia is a very professional and knowledgeable agent who kept me well informed and updated on a regular basis during the sale of my properties.
I was impressed with Sonia's attention to detail and the prompt and efficient way in which she actioned and followed up all aspects of the sale.
I would be very happy to work with Sonia again and have no hesitation in recommending her as a agent of high standard.
Thanks for a job well done.
Alexander Bannatyne, 05 Jun 2018
An excellent Agent choice!! From the start of inviting Sonia and Sharni to appraise our home, we were very impressed by their presentation. They provided market analysis of the area, a proposed plan of selling our individual style property, an honest value assessment and advice, that assisted us, deciding with confidence of our choice. Most of all, communication and what the Sonia / Sharni team promised, was delivered, as well on time. They expressed a passion to be involved in this major step of ours, to sell the family home, after 41 years of memories. We highly recommend Sonia and Sharni to anyone, wanting to sell or buy a property, to experience their personal and professional acumen in Real Estate. (Actually we have already referred others) We thank you, Sonia and Sharni for a wonderful, efficient, problem free experience, in...
Bev & Robert, 05 Feb 2018